We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Autum purchase, we realize that you may need to return a product. If you will need to return your product, please review the information below.

• Returns must be made within 7 days of your receipt date for a refund.

• Merchandise must be in its original, unopened, and unused condition.

• We regret that we do not refund original shipping costs with the return.

• Please note on the front side of your receipt or packaging slip the reason for your return.

• Please mail your return to Autum, 2 Coventry Road, Bryanston, Johannesburg.

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We are happy to exchange any merchandise that is defective, damaged or unused. If you will need to exchange your product, please review the information below.

• We accept exchanges on items purchased at Autum only up to 30 days after the original purchase.

• You will be responsible for the return shipping & handling charges, which will not be refunded.